The MOGOTEL (Rixwell Hotels) cares for the Clients' personal data privacy and protection, complies with the Clients' right to lawfulness of the personal data processing in accordance with applicable legislation - laws of the Republic of Latvia and subordinate legislation, the European Parliament and Council Regulation.
The controller of personal data processing is SIA MOGOTEL (hereinafter referred to as the "MOGOTEL"), unified registration No. 40103376919, Legal and office address: Maskavas 240, Riga, LV-1063.
The MOGOTEL’s contract information on issues related to personal data processing: firstname.lastname@example.org. By using this contact information or by turning to the MOGOTEL’s legal / office address, you can ask a question regarding the processing of personal data. A request concerning the execution of rights may be submitted in accordance with the order set out here.
Personal data is any information relating to an identified or identifiable natural person - the MOGOTEL client, cooperation partner or their employees, job candidates name, surname, identity number, residence address, personal phone number, personal e-mail, occupation, income amount received and planned services, billing information, phone, electronic communication’s information and other information that is related to a natural person.
The MOGOTEL cares for the Clients' personal data privacy and protection, complies with the Clients' right to lawfulness of the personal data processing in accordance with applicable legislation - laws of the Republic of Latvia and subordinate legislation, the European Parliament and Council Regulation 2016/679 of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data (Regulation) and other applicable laws in the field of privacy and data processing.
The MOGOTEL processes personal data for the following purposes:
Provision of services:
- identification of a client;
- preparation and conclusion of an agreement;
- provision / maintenance of services;
- improving of services and development of new services;
- advertising of services and distribution or commercial purposes;
- client service;
- consideration and processing of objections / claims;
- retention of clients, loyalty lifting, satisfaction measurements;
- administration of payments;
- collection and recovery of debts;
- website maintenance and improvement of operation.
For business planning and analytics:
- statistics and business analysis;
- planning and accounting;
- performance measuring;
- data quality assurance;
- research of market and public opinion;
- reports preparation;
- clients’ opinion polling
- in the framework of risk management activities.
Provision of information to state administration authorities and operational emergency operators in cases and amount stated by regulatory enactments.
In the framework of video surveillance of the MOGOTEL property and safety of individuals, with the purpose of protecting the Mogotel and third-party’s property, located in the Hotels’ (office’s) premises and on the territory, to ensure individual’s safety, prevent possible violations of the law, fix a fact of criminal offence, as well as to monitor the Hotel service process and quality. In the framework of video surveillance, the data is stored up to 30 days. After this deadline the MOGOTEL ensures complete automatic deletion of data, if the data has not been previously claimed or criminal offences or other breaches of security were not detected. If the data was previously requested from competent national or local authorities or security breaches were detected, the data is stored as needed.
The MOGOTEL processes personal data of Clients, based on the following legal grounds:
The MOGOTEL’s legal (legitimate) interests are:
The MOGOTEL processes the Client’s data using possibilities of modern technologies, taking into account existing privacy risks and to MOGOTEL reasonably available organizational, financial and technical resources.
The MOGOTEL, in respect to the Client, can take automated decisions. About such MOGOTEL activities, the Client shall be informed individually in accordance with laws and regulations. The Client may object to automated decision-making in accordance with the law, however, recognizing that in some cases it may restrict the Client’s right to use the Client’s separate potentially available options (for example, to receive commercial offers).
To ensure qualitative and operative enforcement of contractual obligations, concluded with the Client, the MOGOTEL may empower its cooperation partners to carry out a separate delivery or services provision activities, such as individual work contracts, catering services, sending invoices and the like. If, while performing the tasks, the MOGOTEL’s cooperation partners process Client’s personal data, available to the MOGOTEL, the relevant MOGOTEL partners are regarded as the MOGOTEL’s data processing controllers, and the MOGOTEL has the right to forward to the MOGOTEL’s cooperation partners the Client’s personal data that is necessary for carrying out the activity in the amount necessary for performing the operations.
The MOGOTEL’s cooperation partners (having the personal data controller’s status) will provide processing of personal data and the protection requirements under the MOGOTEL requirements and laws, and will not use personal data for purposes other than execution of contractual obligations, concluded with the Client, on behalf of the MOGOTEL.
The MOGOTEL protects the Client’s data, by using modern technology options, taking into account the existing privacy risks and to MOGOTEL reasonably available organizational, financial and technical resources, including the use of the following safety measures:
The MOGOTEL does not disclose to third parties the Client’s personal data or provision of any services and information, obtained during the period of validity of the contract, except:
Access to personal data by subjects of third countries
The MOGOTEL’s personal data can not be accessed by existing third country (i.e. countries outside the European Union and European Economic Area) developers or service providers (within the meaning of Regulation - dispatch to third countries) as if having the data controller’s (operator’s) status.
The MOGOTEL stores and processes the Client’s personal data while at least one of the following criteria is present:
When the above conditions are terminated, the Client’s personal data is deleted.
The Client is entitled to receive information, stated by the regulatory enactments, relating to the Client’s data processing, making sure of the data accuracy and ability to correct them.
The Client, in accordance with the regulatory enactments, also has the right to request access from the MOGOTEL to the personal data, as well as request the MOGOTEL to make data supplementation, correction or deletion, or treatment limitation with respect to the Client, or rights to object to the processing (including processing of personal data carried out on the basis of the MOGOTEL’s legitimate (legal) interests), as well as the right to data portability. This right is enforceable in so far as data processing is not apparent from the MOGOTEL’s obligations that are imposed by applicable laws and regulations, and which are made in the public interest.
The Client may submit a request for the rights:
Upon receipt of the Client's request for the rights, the MOGOTEL verifies the Client's identity, examines the request and executes it in accordance with the regulatory enactments.
The MOGOTEL’s response to the Client shall be sent by mail to his indicated contact address by registered post, as far as possible taking into account the Client's indicated type of receiving replies.
The MOGOTEL provides that data processing and protection requirements are met in accordance with the regulatory enactments and, in case of the Client’s complaints, takes useful steps to resolve the objection complaint. However, if this fails, the Client has the right to apply to the supervisory authority - the Data State Inspectorate.
The Client can give consent to processing of personal data, for which the legal basis is the consent, on the MOGOTEL’s web pages or in person at the MOGOTEL’s hotel.
The data subject has the right at any time to withdraw the consent given for data processing in the same manner, in which it is given, or by sending an appropriate notification to: email@example.com, and in this case the future processing of data, based on the previously given consent for the concrete purpose, will no longer be carried out.
The withdrawal of consent does not affect data processing, carried out at the time the Client’s consent was valid.
By withdrawing the consent, data processing cannot be stopped, which is carried out based on other legal grounds.
When applying for a job you wish the submitted applications with curriculum vitae to be stored, please, when submitting the application, select: "I agree that my application and curriculum vitae is saved at SIA"MOGOTEL”, and it can be used for future selection of other vacancies at SIA" MOGOTEL“
The MOGOTEL is in contact with the Client by using the Client’s contact details (phone number, e-mail address, postal address)
A communication regarding contractual obligations is performed by the MOGOTEL on the basis of concluded contract (such as job execution time matching, information about invoices, changes of services, etc.).
The communication on commercial statements about the MOGOTEL’s and / or third-party’s services, and provision of statements, unrelated to other direct contracted services (for example, client surveys), the MOGOTEL carries out in accordance with external regulatory enactments or in accordance with the Client's consent.
The communication, including about commercial statements, can be performend by the MOGOTEL by using automatic dialing equipment.
The Client’s consent to the MOGOTEL’s and / or its cooperation partners' reception of commercial statements can be given to the MOGOTEL and on other websites (such as in the forms for subscribing to updates) or by submitting a separate document.
The consent, given by the Client, to receive commercial statements shall be valid until its withdrawal (even after termination of the contract). The Client may at any time withdraw from receiving further commercial statements in one of the following ways:
The MOGOTEL stops sending commercial statements as soon as the Client’s consent for withdrawal request regarding the commercial statements is processed.
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