Useful Information for Rixwell Collection Savoy Boutique Hotel guests

INFO FOR GUESTS

Breakfast:

• From 7:30 a.m. to 10:30 a.m. on weekdays
• From 8:00 a.m. to 11:00 a.m. on weekends and holidays.

Our breakfast buffet is available on the 1st floor 

Room cleaning service:

08:30 - 16:00 

Check-in

from 14:00

Check-out

by 12:00

If you have any questions, please contact reception 
(tel. 500 or +372 6806688)

We wish you a pleasant stay! 

 

USEFUL INFORMATION

Address

Suur-Karja 17, 10140 Tallinn, Estonia
(Tel.: 500 or +372 6806688), info.savoy@rixwell.com

Additional services

• For an additional fee we offer:
• Dental kit 3.00 EUR
• Hygenic kit 3.00 EUR
• Sewing kit 3.00 EUR
• Shaving kit 3.00 EUR
• Slippers 3.00 EUR
• Additional towel set - 3.00 EUR 

Breakfast

Breakfast is served every day in the breakfast hall on the 1st floor of the hotel.
Breakfast Hall working hours:

• From 7:30 a.m. to 10:30 a.m. on weekdays
• From 8:00 a.m. to 11:00 a.m. on weekends and holidays.

If you prefer an early takeaway breakfast, please inform the reception in advance.
We offer breakfast for guest visitors for an additional fee. For adults -  22 EUR / Pers., for children - 17 EUR / Pers.

Car parking

Nearby paid parking is located in Tallinn Old Town, approximately a 3 min. drive from the hotel. A hotel has car parking with limited parking place. For more information, please contact reception (500 or +372 6806688).
NO, we have a parking lot within 50 meters, the cost is 26 EUR/ per night. Totally we will have 3 slots.

Check-in 

Check-in starts at 14:00. In case of early check-in please inform the reception in advance. Early check-in is based upon availability and for an extra charge.

Check-out 

The check-out time is by 12:00. If you wish to stay longer, please inform the reception in advance, before 12:00. Late check-out is based upon availability and for an extra charge. 

Conference room 

In Hotel are located conference & meeting rooms for up to 22 pers. For more information, please contact 500 or +372 6806688, info.savoy@rixwell.com

Credit cards 

We accept MasterCard, Maestro, and Visa.

Drinking water 

Drinking water in bottles is available in your room and in reception free of charge.  

Electricity 

The voltage in the hotel is 220V.

Electrical safety tips

• Do not use electrical appliances if a spark occurs.
• It is necessary to avoid contact between electrical devices and moisture or water.
• Do not touch electrical appliances, switches, etc. with wet hands.
• Do not touch wiring elements, lamps, switches, or simply working appliances with hands while taking a bath or standing barefoot on a wet floor. Do not place electric heaters near flammable materials.
• Do not leave unattended appliances, especially an iron or electric heater plugged in. Do not flood water on inflamed cable or break it off with hands. Do not pull out a plug of an electric device by the cable.
• Do not touch electric wires with bare ends with your hands.
• Do not pour water on a plug or power cord when it is on fire.

Evacuation plan

There is an evacuation plan for each floor. The location of the room is marked on the plan, as well as all emergency paths and evacuation exits.

Extra bed and breakfast for children

• Children under 4 years are allowed to stay in their parent's room for FREE, including an extra bed and breakfast.
• Children aged 4 to 12 years - EUR 25 (per child/night) with extra bed and breakfast included.
• Children from 13 years - EUR 30 (per child/night) with extra bed and breakfast included.

In case of the need for an extra bed please contact reception.
 (Ext. 500 or +372 6806688).

Fire safety

There is a smoke detector in each room. In case of a fire please leave the room immediately and follow the evacuation signs in the corridors. Do not use the elevator!

Fire and rescue service

You can call the fire service, dial 112.

Internet connection 

A free Wi-Fi network is available in the hotel.
Network: Savoy Boutique WiFi
Password: 2412815798

Lost and found

Personal belongings which are found in guest rooms will be kept at the hotel for 3 months.  Personal hygiene products and food will not be kept!
Forgotten belongings may be sent back for an additional price, which includes the service of the hotel 15.00 EUR + postal expenses. 
The hotel is not responsible for the guest’s personal belongings.

Luggage 

The luggage room is located on the first floor of the hotel.
This service is free of charge. 
Porter service for groups in and out is for the extra cost, 4 EUR/ per person. 

Medical care

In case of a need for medical care please contact the reception (Ext. 500 or +372 6806688 or call an AMBULANCE: 112. 

Pets 

Not allowed

Post-service 

You can leave your correspondence at the reception. 

Bar

Bar “Savoy” is located on the hotel's 1st floor.
Bar opening time: every day 11:00-23:00

Room cleaning service

Room cleaning service is performed every day from 8:30 to 16:00 
Please place the “Clean Room” card on the doorknob if you wish your room to be cleaned. If you do not want to be disturbed, please place the “Do not disturb” card on the doorknob.
To change the towels please leave them on the floor.
The bed linen is changed at least every third day of your stay. 

Security

The hotel has a video monitoring system in public areas and 24 - hour security. Police number: 112.

Smoking

This is a non-smoking hotel.
The penalty fee for smoking in the room is 150.00 EUR. 

Telephone

Reception: 500 or +372 6806688
To call another room please dial desired room number.

Television

Free television channels are available at the hotel.

Transfer

The hotel offers a transfer service from/to the airport. This service is for an extra charge. Please call the reception in case a transfer is required 
(Ext. 500 or +372 6806688).

Wake-up call 

To arrange a wake-up call, please contact reception 
(Ext. 500 or +372 6806688). 

Selection of pillows

For the comfort of our guests, we offer allergy-free pillows free of charge.
If you need a pillow, please contact reception (Ext. 500 or +372 6806688).

Laundry service

Laundry and dry cleaning are available Monday to Sunday.
Reported laundry by 10:00 am will be delivered on the same day.
A later hour is a delivery on the next working day.

Print service

Print service is available for an additional fee at the reception.