Useful Information for Royal Grand Hotel guests

Address

Bohdana Khmel'nyts'koho St, 31/27, Kyiv, Ukraine, 01030
+38 (093) 377 77 82
grand@rhg.com.ua

Additional services

For the additional fee we offer:

• Tooth brush and tooth paste - 21 UAH
• Shaving kit - 21 UAH
• Slippers - 18 UAH
• Additional towel set - 100 UAH

Air conditioning system

There is an air conditioning system in each room. The remote control is on the table. Please use the air conditioning with your windows shut. In winter period from 01.09 to 30.04 the air conditioning system is turned off.

ATM

The nearest ATMs are located 130 m from the hotel, at Bessarabs'ka Square, 1, Kyiv, 02000

Car parking

Underground car park located in the same building as Hotel – Arena Citi fParking costs are starting from 50 UAH per hour. Parking spot cannot be booked in advance.

Car rent

The car rent service is available at the hotel. For more information, please contact reception desk.

Check - in

The check - in time starts at 14:00. In case of early check - in please inform the reception desk in advance. Early check - in is based upon availability and for extra charge.

Check - out

The check - out time is until 12:00. If you wish to stay longer, please inform the reception desk in advance, until 12:00. Late check - out is based upon availability and for extra charge.

Copying

Copy service is for additional fee at the reception desk.

City map

City map can be found at reception desk.

Credit cards

We accept cards: MasterCard, Maestro, Visa, Visa Electron and Debit card.

Direct hotel booking

Do not forget to book the hotel for your next visit. It is possible to book on our official website -  www.rixwell.com or by contacting our reservation department. Reservation department phone numbers are:
+38 (093) 377 77 82
grand@rhg.com.ua

Drinking water

The tap water is not recommended for drinking. The drinking water in bottles is available for extra charge at Hotels recpetion desk.

Electricity

The voltage in the hotel is 220V.

Electrical safety tips

• Do not use electrical appliance when the spark occurs.
• It is necessary to avoid contact between electrical device and moisture or water.
• Do not touch the electrical appliance, switches, etc. with wet hands.
• Do not touch the wiring elements, lamps, switches, or simply working appliances with hands while taking a bath or standing barefoot on a wet floor.
• Do not place electrical heaters near flammable materials.
• Do not leave unattended appliances, especially iron, electric heating plugged in.
• Do not flood water on inflamed cable or break it off with hands.
• Do not pull out the plug with the electrical device cable.
• Do not touch the electric wires bare ends with hands.
• Do not pour water to the plug or power cord when it is on fire.

Evacuation plan

There is an evacuation plan in each room near the door. The location of the room is marked on the plan, as well as all emergency ways and evacuation exits.

Excursions

We offer different excursions. Please, contact the reception desk.

Fire safety

There is a smoke detector in each room. In case of a fire please leave the room immediately and follow the evacuation signs in the corridors. Do not use the elevator!

Fire and rescue service

The number of Fire service 112.

Hair dryer

For your convenience there is a hair dryer located in bathroom.

Internet connection

Wi-Fi is available in all hotel areas and is free of charge. Login:  HOTEL DE PARIS Password: parishotel

Lost and found

In case of lost or forgotten things, please contact the reception desk. The hotel has the right to store forgotten / lost things within 3 months.

Luggage

Luggage room is located near the reception desk. This service is FREE OF CHARGE.

Medical care

In case of medical assistance, please contact reception desk.

Pets

Pets are not allowed in our hotel.

Room cleaning service

Room cleaning service is performed every day from 8:00 to 20:00 Please place “Clean Room” card on the door knob if you wish your room to be cleaned. If you do not want to be disturbed, please place “Do not disturb” card on the door knob. For changing the towels please leave them on the floor. The bed linen is changed at least every third day of your stay.

Sightseeing

The hotel offers a variety of sightseeing tours. For more information, please contact the reception desk.

Smoking

This is non - smoking hotel. The penalty fee for smoking in the room is UAH

Transfer

We offer a transfer service to / from the airport. This service is for extra charge. You can order a taxi at the reception desk.

Visitors

Visitors can be in the Hotel only until 23:00 Please, register your guests after 23:00 The Hotel is not responsible for Guest’s visitors.

What is near?

• Boryspil International Airport - 38 km
• International Airport Kyiv (Zhulyany) - 7.8 km
• Kiev-Passazhyrsky railway station - 3.3 km
• Palats Sportu metro station - 0.1 km
• Buss station - 0.1 km
• Gulliver Shopping Mall - 0.1 km
• Oscar Cinema - 0.1 km
• Bowling center - 0.1 km
• Arena Entertainment center - 0.5 km
• Palats Sportu - 0.5 km
• Food & restaurants street - 0.5 km
• National Sport Complex Olimpiyskiy - 1.1 km
• Khreshchatyk str - 0.5 km
• Naidan Nezalezhnosti - 1 km
• National Opera of Ukraine - 1.8 km
• Andriivskyi Descent - 3.0 km
• Kyievo – Pecherska Lavra - 3.3 km

 

We wish you a pleasant stay!